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Lab reports patients and doctors trust

Signatures, reference ranges, critical values and outsourced tests: how a small pathology lab can send reports that stand up to scrutiny.

For pathology labs and clinics with a lab · 4 min read · updated 15 Oct 2026

Who signs

A pathology report must be signed by a qualified pathologist with their registration number. Software should let only the people you name as signers approve and release results.

Ranges that fit the patient

  • Reference ranges by age and sex, from your own analyser and kit inserts, not a generic list.
  • Abnormal values flagged high or low on the report, and in the patient's portal.
  • Critical values (a potassium of 6.8, say) called to the doctor straight away, with who was told and when written down.

Tests you send out

When a test is run by a reference lab, the report must say which lab did it. Track what went out, when it's due back and what it cost.

Getting reports to people

  • A signed PDF on WhatsApp the moment it's approved, with a link only the patient can open.
  • Hold reports until the bill is paid if you choose; the patient sees the bill to pay.
  • Doctors and clinics that send you samples get their patients' reports and a monthly statement.